The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E are aware of when you’re at your residence or out and about and can adjust temperatures to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a good idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy company for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either hook it up without help or call a HVAC specialist like Just Right Heating and Cooling. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue because the thermostat can get ample power from other heating and cooling wires.

In some cases, your heating and cooling system may require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t receive adequate juice, Nest says you may have some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing is disabled.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is producing strange noises, like chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always working, won’t run or turns off and on repeatedly in a short period of time.

You may worry something is wrong with your heating and cooling system, but if you just started using the Nest, we advise you start with your thermostat first. This is especially true if the weather is mild, and you haven’t been using your heat or air conditioning consistently.

Our Professionals Can Resolve Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting by yourself but can’t repair the issue, a smart thermostat specialist such as one from Just Right Heating and Cooling can assist you. We can determine the malfunction and install a C-wire, if required.

Smart thermostats such as the Nest are created to make your life more convenient, with automatic energy-efficient programming and the option to check temps while you’re on the go. It’s a time-consuming experience when yours won’t run like it should, but our heating and cooling experts at Just Right Heating and Cooling can take care of the problem in no time.

If you’re running into odd heating and cooling behavior with your new Nest, call us at 513-392-4969 to request your appointment today.